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Independent Living Adviser

Grimsby Office

We are looking for someone to join our Grimsby based team in providing advice and information to people with disabilities who live independently. This is a varied role that is based in both the office and out in the community.

The Role

22.5 Hours per week

Wednesday to Friday 8:30 am – 4:30 pm

£21,074 per annum (pro rata)

(Predominantly office based with some community travel)

 

As an Independent Living Adviser, your main duties will include:

  • Advising individuals on all aspects of their care packages including financial aspects
  • Managing your own caseload
  • Supporting individuals with the recruitment and ongoing management of care staff
  • Providing accurate information in a clear and concise format that meets the individual’s needs
  • Recording and maintaining accurate records and providing reports as required
  • Organising and attending meetings/reviews with individuals, colleagues and local authority staff

Skills, Experience and Qualification

To be successful as an Independent Living Adviser, you will have the following attributes:

 

  • Experience of providing information or advice to others or within a customer service environment
  • Ability to communicate clearly both verbally and in writing adapting your style to suit the audience
  • Ability to manage diary and workload effectively
  • Current driving licence and unrestricted use of vehicle
  • Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
  • Ability to produce letters and other documents to a high standard
  • Ability to input and maintain accurate data records
  • Excellent telephone manner
  • Able to work as part of a team and on own initiative
  • Be flexible and able to work to deadlines
  • Hold minimum GCSE Grade ‘C’ or equivalent in English and Maths

This post is subject to the completion of a satisfactory DBS check prior to appointment.

All applications must be returned by Monday 11th March 2019.

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled people who meet the job specification.

http://www.penderelstrust.org.uk/